
Frequently Asked Questions
What services does New Moon Business Solutions offer?
New Moon Business Solutions provides a full range of support for small businesses, startups, and solopreneurs. Services include bookkeeping and accounting support, payroll management, HR documentation, contract drafting, administrative support, and staff training. Each service is customized to help businesses stay financially organized, compliant, and efficient.
Do you work with specific accounting software?
Yes! Angela McCool is a QuickBooks Online ProAdvisor Level 2, QuickBooks Payroll Certified, and Gusto Payroll Certified professional with additional experience using Xero and Wave. Her broad background allows her to seamlessly adapt to the accounting or payroll software your business already uses. For businesses looking to improve their systems, Angela can also recommend and implement new software solutions that align with your goals and streamline operations.
Can you handle payroll for small businesses?
Absolutely. With certifications in both QuickBooks Payroll and Gusto Payroll, New Moon Business Solutions helps business owners run payroll accurately, stay compliant with tax requirements, and simplify employee or contractor payments.
Do you create HR documents and contracts?
Yes. New Moon Business Solutions supports businesses by drafting HR documents such as employee handbooks, onboarding forms, termination letters, and contracts. These documents are tailored to your specific needs to keep your business legally protected and consistent across operations.
How do your bookkeeping services support small businesses?
Our bookkeeping services go beyond data entry. We provide accurate reconciliations, financial reporting, and streamlined processes so business owners have a clear picture of their finances. This clarity helps with decision-making, compliance, and long-term growth.
What is included in your administrative support services?
Administrative support at New Moon Business Solutions covers tasks that keep your business running smoothly. Services include social media and marketing assistance, calendar and email management, client and customer support, business operations support, and sales lead management.
Do you offer social media management and marketing assistance?
Yes. New Moon Business Solutions provides support with social media scheduling, content planning, and marketing coordination. This helps businesses maintain a consistent online presence and connect with their target audience without the overwhelm.
What types of staff training do you provide?
New Moon Business Solutions offers customized staff training in key areas, including customer service training, lead management training, sales training, compliance training, and leadership training.
Do you create customized training programs?
Yes. Training programs are tailored to the specific needs of each business. Whether your focus is customer service, compliance, or leadership, we create practical, easy-to-follow training sessions that fit your goals and industry.
Do you provide leadership training for small business teams?
Yes. Leadership training helps business owners, managers, and team leads develop the skills needed to motivate employees, manage conflict, and create a positive workplace culture. This training is designed for small teams looking to grow with confidence.
Do you only work with local businesses in North Carolina?
No. While based in Raleigh, North Carolina, New Moon Business Solutions works with clients across the United States. Many services, including bookkeeping, payroll, and HR support, can be provided virtually.
How do I know which services are right for my business?
Every business is unique. We start with a discovery call to learn about your goals and challenges, then recommend a customized support package—whether that’s ongoing bookkeeping, payroll processing, HR systems, or administrative support.
Do you offer one-time projects as well as ongoing support?
Yes. New Moon Business Solutions offers both ongoing monthly packages and one-time project support, such as setting up payroll systems, creating HR manuals, or cleaning up bookkeeping records.
Let’s talk about your business needs.
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